Frequently Asked Questions
How should I store my herbs?
Keep botanicals in a cool, dry place away from direct sunlight — sealed jars or resealable bags work beautifully. Properly stored, most dried herbs keep their color and aroma for 12–18 months.
Do you offer sample sizes?
Yes! Many of our listings include a 5g sample option, and we have a dedicated Sample Sizes collection so you can explore before committing to a larger bag.
How much is shipping?
Shipping is free on all orders over $35. Orders under $35 ship at a flat, fair rate shown at checkout.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unopened and in their original condition; the buyer is responsible for return shipping. See our Returns page for details.
How do I contact you?
Reach us anytime through the contact form on this site — we read everything and usually reply within one business day.
Botanical Disclaimer
All products sold by Awaken Herbs are offered strictly as bulk botanical specimens. They are sold with no directions for use and no claims regarding their effects.
Nothing on this site is intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. Botanical products are not intended as substitutes for professional medical advice — please consult a qualified healthcare practitioner before using any herbal product, especially if you are pregnant, nursing, taking medication, or managing a health condition.
Keep all botanical products out of reach of children and pets. By purchasing from Awaken Herbs, you acknowledge that you are buying bulk botanical material for lawful purposes only and accept full responsibility for its use.